Coal: Transactions and Tools
CSX has several electronic tools created especially for coal customer transactions. These tools are available through ShipCSX, CSX's secure transaction website.
To access these secure tools, you need to be an established CSX customer and you need to complete the eBusiness registration form
. Once you have submitted an eBusiness registration, someone in our eBusiness group will contact you to discuss which tools would be right for you and to schedule any training you may need.
To access these secure tools, you need to be an established CSX customer and you need to complete the eBusiness registration form
. Once you have submitted an eBusiness registration, someone in our eBusiness group will contact you to discuss which tools would be right for you and to schedule any training you may need. | Transaction | Tool |
| Manage Coal Shipments | ShipCSX Unit Train Management - This new suite of tools allows you to request coal shipments, view them en route, and release the cars once they've been received and emptied. Components include: - Place Orders. Enter your coal loading requests using a calendar-based tool. - View Orders. Keep track of all your orders on a calendar as they move from requested through loaded to emptied. - Release Trains. Release your emptied cars back to CSX in a couple of clicks. Coming Soon: - View Sets. Keep track of your dedicated sets of cars. - View stragglers and spares. Track down your cars that have stopped to be repaired or are no longer where you expect them to be. |
| Submit shipping instructions (also known as bills of lading) | ShipCSX Shipping Instructions - Submit shipping instructions with easy-to-use online tool. Helpful features include: -Real-time confirmation of successful submissions. -Real-time notification if data errors require correction. Helps eliminate errors that can cause shipping delays. -Correct or cancel CSXT shipping instructions no matter how they are originally transmitted. -Save repeat instructions as templates. -Use the time-saving Quick Ship for repeat shipments. -See the status of all shipping instructions for your location. -Use "look-up screens" to help you select correct information. -Print or e-mail multiple copies at one time. -Save drafts of incomplete instructions, and complete them when it's convenient for you. Shipping Instructions via EDI. If you would like to provide shipping instructions via EDI, call our eBusiness Help Desk: 1-877-ShipCSX (1-877-744-7279), option 2. |