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Services: Service Start-Up & Integration

Are you new to shipping with CSX, or a current customer with a change in business operations or service requirements?

From evaluating service feasibility to loading rail cars safely to registering for e-business tools, the Service Start-Up & Integration (SSUI) team will work with you to complete critical pre-movement activities for smooth, error-free business start-up.


New to Shipping with CSX?
If you've never shipped with CSX, take a moment to get acquainted.

To start shipping with CSX, the first thing you need is a price for your shipment. Learn how to Become a Customer and look up a price. If you have questions about a price, call 1-877-744-7279, option 5, option 1.

Once you have a price, submit the service feasibility form, and the SSUI manager for your area will contact you to discuss the logistical details of your shipment.


Changing Your Business Operations or Service Requirements?
If you already are a CSX customer but have a change to your business or operating environment -- like expanding rail capacity or changing shipping patterns -- contact the SSUI manager for your area. We'll help evaluate your changing needs and determine what adjustments need to be made to accommodate your changes.

Contact an SSUI manager now >


Need a Rail-Served Site, or to Make Your Site Rail-Ready?
Are you looking for a rail-served site on which to locate your business? Our Regional Development group has a searchable database of available sites, and the expertise to guide you through the process.

Do you want to make your current business site rail-ready? Regional Development's Site Design Engineers will evaluate your site and develop a plan for rail service.

Learn more about Regional Development >


The Service Start-Up & Integration team helps new customers navigate the details necessary for shipping by rail. With our business certification process and checklist, we eliminate common start-up problems before they ever occur.


Plan, Ship, Trace, Pay Online
CSX's electronic shipping tools are fast, easy to use and error-free.
Learn more >

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