These are the standard processes to be used to ensure proper handling when an employee marks off Operation RedBlock.

Caller receives the call:
Employee marks off Operation RedBlock.

1. Mark the employee off "Sick"
   (Note: This handling should be given either for a call received from an employee or when calling the employee.)
2. Notify Supervisor in the Operations Center of the employee Operation RedBlock mark-off.
   (Note: Do not place comments in the employee's history. This is confidential information and should be treated so.)

Supervisor is notified of an employee mark-off:
Caller notifies you of a RedBlock mark-off.

Supervisor contacts the System RedBlock Coordinator:
- Ben Kirkland: 904-412-8270
- Mike Jackson: 904-304-6001
(Leave a message if you get voice mail.)

Provide the following information to the System Coordinator.

1. Name of employee
2. ID number
3. Time of mark-off
4. Location of mark-off
5. Employee phone numbers.

The coordinator will contact the local team captain who will personally contact the employee.