If you can't find what you're looking for on our site or need to ask a question, check our Contact Us page.

CSX.com uses icons to indicate link behavior or file types.
indicates that a link will open a new browser window.

indicates that a link will open an Adobe Acrobat PDF. In order to view, navigate and print PDF files on this site, you will need the Adobe? Acrobat Reader plug in. If you need to download and install the free plug-in, go to the Adobe Web site and follow the directions.

To play audio files, you must have a sound player installed on your computer. If you need to download a sound player, go to RealPlayer and follow the directions to download your free version.

Using eBusiness Transaction Tools
To use ShipCSX, EDI or IVR, you need to be an established CSX customer and you need to complete the eBusiness registration form. If you are having problems using ShipCSX, EDI or IVR, call eBusiness support at 1-877-ShipCSX (1-877-744-7279), option 2.

Browser Information
This Web site is best viewed using Microsoft Internet Explorer 6, Netscape 7, or Firefox 1 or higher browsers. If you have trouble viewing this site, you may need to upgrade your browser.

To check the version of the browser you are using:

• Internet Explorer users: Click on 'About Internet Explorer' from the Help menu on the IE menu bar.
• Netscape Communicator users: Click on 'About Communicator' from the Help menu on the Communicator menu bar.

To upgrade your browser, please use Microsoft's web site , Netscape's web site or Mozilla's Firefox web site for the latest release.