Service Start-Up and Integration
From assessing service feasibility to loading rail cars safely to registering for eBusiness tools, the Service Start-Up and Integration (SSUI) team helps you complete critical pre-movement activities for a smooth, error-free business start-up.
If you've never shipped with CSX, take a moment to get acquainted.
New to Shipping by Rail?
If you are new to shipping with CSX or haven’t shipped by rail from your facility in more than 6 months, complete the Service and Facility Assessment Request.
This will help us ensure that:
- Your facility is rail served and your track is serviceable.
- CSX serves your location and can meet your service needs.
Changing Your Business Operations or Service Requirements?
If you already are a CSX customer but have a change to your business or operating environment – like expanding rail capacity or changing shipping patterns – contact the SSUI manager for your area. We'll help evaluate your changing needs and determine what adjustments need to be made to accommodate your changes.
See below to contact an SSUI manager now.
Need a Rail-Served Site, or to Make Your Site Rail Ready?
Search our Regional Development database for available Green Field sites or rail-ready commercial properties, or contact a Site Design Manager about developing or expanding rail infrastructure at your site. Visit Regional Development
Contact a Service Start-Up Field Office Manager
|Selkirk, N.Y.||Bill Provident||518-767-6464||904-245-2181|
|Mt. Laurel, N.J.||Bob Celenze||856-778-5115||904-245-3449|
|Jacksonville, Fla.||Roger Laird||904-359-1131||904-366-5677|
|Indianapolis, Ind.||Bill Buchanan||317-267-4031||904-245-3389|
|Cincinnati, Ohio||Suzi Hamby||859-344-8374||904-245-2810|
|Baltimore, Md.||Scott Cox||410-368-4772||904-245-2117|
|Nashville, Tenn.||Tara Kim||615-835-6014||904-245-3307|
|Florence, S.C.||Kurt Miles||843-629-2402||843-292-8745|
|Atlanta, Ga.||Katie Brunnworth||404-367-2936||904-245-2258|
|Chicago, Ill.||Greg Hish||630-730-5576||630-891-8760|